Question 1

Do I need a gym membership?

Accepted Answer

Not necessarily. Your program is built around the equipment you actually have — full gym, home setup or minimal equipment. You tell me during the assessment and I program accordingly.

Question 2

What's the difference between the 1-on-1 and independent options?

Accepted Answer

1-on-1 means you train live with me once or twice a week, plus programming for the rest of your week. Independent online training gives you the same personalized programming and tracking, but no scheduled live sessions.

Question 3

Are the calorie and protein numbers exact?

Accepted Answer

No. They are estimates generated from well-established equations and evidence-based protein ranges, and they're clearly labelled as estimates. We adjust based on how your weekly average weight actually responds, and I can override any target.

Question 4

What if an exercise hurts?

Accepted Answer

Stop and flag it in the app. Pain is never automatically progressed through — it's flagged for my review, and we'll adjust or substitute the movement. I don't diagnose injuries; if something needs a medical professional, I'll say so.

Question 5

Can I swap an exercise I can't do?

Accepted Answer

Yes. Every exercise has an "I can't do this" option where you give a reason. The system suggests alternatives based on muscle group, movement pattern and equipment, and I approve the replacement.

Question 6

Do unused sessions expire?

Accepted Answer

Packages have an expiration date shown in your portal. Only completed sessions are deducted — cancelled sessions are not automatically deducted, and I can always adjust a balance manually.

Question 7

Is my information private?

Accepted Answer

Yes. Your workouts, measurements, photos and notes are visible only to you and me. No client can ever see another client's information, and progress photos are never used publicly without your separate written permission.

Question 8

How do I contact you between sessions?

Accepted Answer

Message me directly inside the client portal. That keeps everything about your training in one place.

Questions, answered